In Store PurchasesUpdated 10 months ago

Items purchased in our stores (with the exception of Hats) can be returned for refunds, store credit or exchange within 10 days of purchase provided they show no sign of wear. If a product is are bought for a gift, and cannot be tried on in-store, make sure they are tried on over carpet, so the soles are not scuffed. Any product with signs of wear is not eligible for return or exchange.
If you purchased a Hat as a gift, and it is the wrong size, a hat can only be exchanged for another hat or for store credit.. We do not offer refunds on hats.

If your product has a manufacturer’s defect that was not noticeable at the time of purchase, we will replace the product if at all possible, otherwise, we will give you store credit for the amount of your purchase price.